【about shipping cost】
Free shipping for purchases over 9,900 yen
[About the shipping company]
We use Sagawa Express/Yamato Transport for delivery.
*Cash on delivery service may not be applicable in some areas such as remote islands, or it may not be possible to specify the date and time. Please note.
[About the number of days it takes to ship]
Items will be shipped within 7 business days from your order (payment).
[About delivery/product shipping]
We may ship items individually to ensure faster delivery.
If your order is large, it may be shipped separately.
Please rest assured that you will not be charged any additional shipping or handling charges.
[How to change the shipping address]
If you would like your order to be delivered to a different address than the one you entered when placing your order, please contact us by email (firstname.lastname@example.org).
However, please note that changes may not be possible depending on the shipping stage.
*If contacting us by email, please include your order number.
[If delivery is not possible due to refusal of delivery, long-term absence, or unknown address]
Please note that if the delivery address entered by the customer at the time of ordering is incorrect, the product may be returned to our shipping company as undeliverable.
If the product is returned due to refusal of receipt, long-term absence, unknown address, etc., it will be treated as a cancellation due to the customer's convenience.
If the product is returned to our shipping source as undeliverable, the product will be discarded or disposed of at our discretion.
Please note that in this case, we will not be able to reship the product, refund the product price, or take any other action regarding the product.
*We may also decline your order if we determine that it is a fraudulent order. We apologize for the inconvenience, but thank you for your understanding.