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Description of Specified Commercial Transactions Law

<Seller's name>

Taiyo Valley Co., Ltd.

Maki Yoshikawa

2-14-10 Higashi Nihonbashi, Chuo-ku, Tokyo

Email address: info@ekcookies.jp
Phone number: 03-5829-5206

・Consumption tax and fees when purchasing at a convenience store.
- Fees for purchases made with deferred payment.
・Shipping (free shipping on all items)
*For Okinawa and remote islands, shipping fee will be 1,200 yen.

Initial defects that occur within 7 days from the date of product arrival will be replaced or repaired.

There are no specific specifications (settings may vary depending on the product).

We will ship within 7 days of your order. If there is a high volume of orders, delivery may be delayed. Please note.
If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email.

・Credit card/convenience store payment
・PayPay
・LINE Pay
・Apple Pay
・Amazon Pay

<About payment>

Within 5 days of placing your order.

We cannot accept cancellations after purchasing the product, or cancellations or exchanges due to customer convenience.
In the unlikely event that the item is defective, please contact us within 7 days of receiving the item and return it by cash on delivery. We will exchange it for a good product or refund your money.

In the case of an initial defect or the wrong item being shipped, we will respond by paying on delivery at our store.